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Bloom privacy and account help
Important information and help routes, without signing in.
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Food photo consent
In versions that include food photo checks, separate consent is required before transmitting a photo. Nadia conversation consent does not authorize photo use. You may decline and continue using the rest of the app. Withdraw through Settings > Privacy > Food photo checks > Withdraw consent. The choice and disclosure version are stored on the device and in your Firebase account. Withdrawal stops new requests but cannot recall data already transmitted. If synchronization fails, requests are blocked on this device; reconnect and contact support to complete account-wide withdrawal.
When you need help
Your personal settings are in the app and in device permissions. If you cannot find the information you need or encounter a problem, reach us through the support centre or by email.